Price match policies
At Alora Bijou, we’re committed to offering exquisite jewelry and expert services at the most competitive prices. If you find the same item or repair service for less elsewhere, we’ll match it — because luxury shouldn’t come with second thoughts.
✅ What Qualifies for a Price Match?
We will match prices on:
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Identical jewelry items (same design, material, carat, and quality)
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Authorized luxury watch models
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Jewelry repair services offering equivalent workmanship and materials
📋 Price Match Criteria
To qualify:
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The item must be sold by an authorized retailer
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It must be in stock and new
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You must provide proof of the lower price (e.g., website link, quote, or flyer)
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The competitor must operate within the same country
❌ Exclusions
Our Price Match Guarantee does not apply to:
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Online marketplaces (e.g., Etsy, eBay, Amazon)
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Pre-owned or refurbished items
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Flash sales, clearance, liquidation, or bundled promotions
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Services or products from unverified or non-professional repair providers
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Custom designs or one-of-a-kind pieces
🕒 Time Limit for Price Match
Price match requests must be submitted before purchase or within 7 days after your purchase.
📞 How to Request a Match
Contact us with all necessary details:
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📧 Email: support@alorabijou.com
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🖼️ Include: competitor name, product link or photo, and date of price
Our team will review and respond promptly.